This Refund Policy (“Policy”) outlines the terms and conditions under which Techdock Labs (“Company,” “we,” or “us”) provides refunds for our services. Please read this Policy carefully before making a purchase or using our services. By using our services, you agree to be bound by this Policy.

a. Software Services: Refunds for software services provided by Techdock Labs are subject to the terms and conditions agreed upon during the purchase or subscription process. Please refer to the specific product or service agreement for refund eligibility details.

b. Circumstances for Refunds: Refunds may be considered in the following circumstances:

i. Failure to Provide Services: If we are unable to deliver the services you purchased or if there is a significant delay in the delivery beyond the agreed-upon timeframe.

ii. Service Defects: If the services provided by Techdock Labs have significant defects or issues that substantially impact their usability or functionality, and we are unable to resolve the issues within a reasonable timeframe.

a. Contacting Support: To request a refund, you must contact our support team through the channels provided on our website or by emailing hr@techdocklabs.com. Please provide detailed information about your purchase, including proof of purchase and a clear explanation of the reason for the refund request.

b. Resolution Process: We will review refund requests on a case-by-case basis and strive to provide a resolution within a reasonable timeframe. We may request additional information or documentation to assess the validity of the refund request.

c. Refund Decisions: The decision to grant a refund rests solely with Techdock Labs. We reserve the right to refuse or partially grant a refund based on our assessment of the situation and compliance with this Policy.

a. Original Payment Method: Approved refunds will be issued using the original payment method used for the purchase. If the original payment method is no longer available, we may offer an alternative refund method at our discretion.

b. Refund Amount: The refund amount, if granted, will be determined based on the original purchase price of the services, excluding any discounts, taxes, or transaction fees incurred during the purchase.

a. Certain circumstances or services may be explicitly marked as non-refundable, such as one-time or non-recurring purchases, custom development or consulting services, or services provided by third-party vendors.

a. We reserve the right to modify or update this Refund Policy at any time without prior notice. The most current version of the Policy will be posted on our website. Your continued use of our services after any modifications to the Policy constitutes your acceptance of the revised terms.

a. If you have any questions or concerns about this Refund Policy, please contact us at hr@techdocklabs.com. Our team will be happy to assist you.

Please note that this Refund Policy is an integral part of the terms and conditions governing your use of Techdock Labs services.