That’s the power of grocery delivery app development done right.
BigBasket revolutionized grocery shopping by building India’s top online grocery delivery platform. Their app makes buying essentials fast, convenient, and reliable.
But how did they scale from local service to a national grocery delivery tech giant?
Let’s dive into this grocery delivery app development case study.
Before BigBasket, grocery shopping involved:
Long queues & heavy bags
Limited variety in local stores
No real-time offers or price comparisons
BigBasket saw the gap and invested in grocery delivery app development to simplify:
Real-time inventory management
Scheduled delivery slots
Personalized offers & subscriptions
BigBasket developed a complete grocery delivery app development system that included:
For browsing products, ordering groceries, and selecting delivery slots.
To manage real-time stock and inventory sync with orders.
To streamline the logistics and ensure timely deliveries.
For backend management, pricing updates, and customer service.
Feature | Technology Used |
---|---|
Customer App & Website | React.js, Next.js, Kotlin, Swift |
Order Management System | Node.js, Python, PostgreSQL |
Inventory & Warehouse Sync | Custom ERP, SAP, MongoDB |
Logistics & Routing | Google Maps API, AI Route Engine |
Payment Integrations | Razorpay, PayU, UPI, Stripe |
Push Notifications | Firebase Cloud Messaging |
AI Recommendations | Machine Learning, TensorFlow |
Scheduled Deliveries: Customers choose preferred delivery slots
Real-Time Stock Updates: Accurate product availability
Smart Recommendations: AI suggests frequently bought items
BB Daily Subscriptions: Auto-replenish daily essentials
Multiple Payment Options: Cards, wallets, UPI, COD
Bulk Order System: Manage corporate & large orders
20+ Million Users Nationwide
4 Lakh+ Orders Fulfilled Daily
Delivery Network in 30+ Cities
Acquired by Tata Group in a $2 Billion Deal
BigBasket’s success proves how grocery delivery app development can transform traditional shopping into a tech-driven experience.
If you are:
A grocery store chain
A retail business going digital
A startup launching a hyperlocal grocery app
You need custom grocery delivery app development to stay competitive.
At Techdock Labs, we build grocery delivery apps, eCommerce platforms, and logistics dashboards—tailored to your brand and vision.
Let’s create your online grocery delivery platform with cutting-edge technology.
We have experience in working with different platforms, systems, and devices to create products that are compatible and accessible.